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Customer enablement

Building customer confidence

A customer's actual journey begins with the purchase of a product.From that point on, customer satisfaction, and therefore the success of the client relationship, hinges upon demonstrating the value of their investment in the product. It has been proven that a happy customer is likely to become a repeat buyer of a company's products and services, and they often become a valuable advocate for both the specific product and the brand as a whole. With the advent of digital customer experiences, businesses have more opportunities than ever to help their customers realize the product's true potential and the benefits of their investment.

Accelerating client onboarding

By utilizing digital tools and virtual content, businesses can accelerate the customer onboarding process, thus helping them see a return on their investment sooner. The digital onboarding experience from Ethosh is a cost-effective and personalized solution designed to address all the needs of your most technologically advanced users. Designing and developing tailor-made e-Learning solutions is just one of the tech-immersed solutions done by Ethosh. We use virtual reality to eliminate the need for in-person or physical training on your products — saving time and money for you and your customers.

Empowering customers through
simple, streamlined solutions

Clients and providers alike would agree that decreasing a product’s downtime, reducing maintenance costs, and extracting more value from existing investments are key drivers when it comes to success and satisfaction. With Ethosh’s interactive & visual maintenance guides, businesses can practically eliminate support and service costs, deliver higher product uptime ratios, and help their customers realize better returns on their investments. Ethosh’s customized digital solutions are easy to use, available through any digital device, and designed to address the vast majority of user needs

From customer to company advocate

Ethosh takes a holistic approach towards designing and developing digital solutions for our customers and end-users. Our customers are our primary concern at every step of the way, from user needs analysis to user experience design, from identifying knowledge gaps through an audit of existing assets to filling those gaps by creating new knowledge assets. Ethosh works very closely with marketers, customer success personnel, and customer support and service teams to ensure that our digital solutions deliver on the promise of building customer advocates. Our center of excellence delivery model allows to scale delivery to their unique needs, provides the agility to keep up with customers' changing demands, and ensures faster return on investment. Our customers become advocates not only because they can see the value in our products but also because they can see the value we place in them.

Customer 
Enablement

Creating and demonstrating value by anticipating customer needs

Building customer confidence

A customer's true journey begins with the purchase of a product. From that point on, customer satisfaction, and therefore the success of the client relationship, hinges upon demonstrating the value of their investment in the product. It has been proven that a happy customer is likely to become a repeat buyer of a company’s products and services, and they often become a valuable advocate for both the specific product and the brand as a whole. With the advent of digital customer experiences, businesses have more opportunities than ever to help their customers realize the true potential of the product and the benefits of their investment.

Accelerating 
client onboarding

By utilizing digital tools and virtual content, businesses can accelerate the customer onboarding process, thus helping them see a return on their investment sooner. The digital onboarding experience from Ethosh is a cost-effective and personalized solution designed to address all the needs of your most technologically advanced users. Designing and developing tailor-made e-Learning solutions is just one way that Ethosh’s advanced, tech-immersed solutions use virtual reality to eliminate the need for in-person or physical training on your products — saving time and money for you and your customers.

Empowering
Customers through
Simple, Streamlined
Solutions

Clients and providers alike would agree that decreasing a product’s downtime, reducing maintenance costs, and extracting more value from existing investments are key drivers when it comes to success and satisfaction. With Ethosh’s interactive & visual maintenance guides, businesses can practically eliminate support and service costs, deliver higher product uptime ratios, and help their customers realize better returns on their investments. Ethosh’s customized digital solutions are easy to use, available through any digital device, and designed to address the vast majority of user needs.

From customer to company advocate

Ethosh takes a holistic approach towards designing and developing digital solutions for our customers and end users. Our customers are our primary concern every step of the way, from user needs analysis to user experience design, and from identifying knowledge gaps through an audit of existing assets to filling those gaps by creating new knowledge assets.

Ethosh works very closely with marketers, customer success personnel, and customer support and service teams to ensure that our digital solutions deliver on the promise of building customer advocates. Our Center of Excellence delivery model allows our customers to scale delivery to their unique needs, provides the agility to keep up with customers’ changing demands, and ensures faster return on investment. Our customers become advocates not only because they can see the value in our products, but because they can see the value we place in them.

Recent case studies

Build confidence through interactive learning experiences
Ethosh -  
29 November 2021
Client: Major analytical and diagnostic lab equipment and services company Background: The client sells diagnostics assays which are used by pathologists to diagnose cancer ...
How HubSpot helped CancerIQ rapidly adapt and scale its business in ...
Ethosh -  
21 October 2021
CancerIQ needed to scale its business quickly but struggled to transfer critical knowledge from the founder to its sales team with separate sales and marketing systems. With Sales ...
VirtaMed streamlines its lead nurturing with HubSpot
Ethosh -  
20 October 2021
VirtaMed develops and produces some of the most realistic surgical simulators in the marketplace. These are high-end products, so it is vital that company can identify high-fit ...

Recent blog post

How Mobile and Web are modifying the content game for marketers and ...
Ethosh -  
3 December 2021
With emerging technology and rise in hunger for instant information, Mobile and Web loaded with multiple opportunities makes it feasible to explore and consume content  Imagine ...
ARbasedproductmarketing_solutions VRbasedproducteduction_solutions
How immersive and interactive technologies bring a paradigm shift in ...
Ethosh -  
20 October 2021
AR and VR are improving the standard of patient experience, education, and communication and making the patient’s journey a smooth process using interactive technologies To ...
Salesenablement_outcomes
A beginner's guide to Digital Sales Enablement
Ethosh -  
14 October 2021
With the switch and adoption to digital sales enablement for the team, be sure to stand out in the competition. It's reeking of benefits of which cost-effective, timesaving, high ...